In today's world of hacking and DOS (Denial of Service) attacks,
it has become common to install a Firewall to be notified of
hacking attempts. Though Firewall technology is fundamentally
sound, many Firewalls incorrectly report hacking when no
hacking is actually taking place.

Before you submit a "Hacking" alert, ask the following questions:

• Was the attack repetitive in every respect?
• Was it on a nonstandard (80 or 120 are considered standard)TCP port?
• Did the attacker's IP address originate from SnowCrest?
• Do you have substantial evidence to support the belief that the attack was malicious in nature (Firewall logs alone do NOT provide substantial evidence of motive)

If you have answered "yes" to every one of the above questions, please submit your firewall or router logs and we will analyze them for possibility of hacking. If any one of these questions are in doubt, we suggest that you fine tune your firewall or router security to allow for normal types of packets and ports that occur everyday on the Internet. If you are not sure how to configure your router or firewall, please consult your manufacturer's manual or read an online tutorial.

If you would like to contact us with information about a possible hacking attempt on your system, please use the email address below:

hackalert@snowcrest.net

Please note: Due to the nature of hacking attempts, the above guidelines MUST be met in order for us to consider your email.