In today's world of hacking and DOS (Denial of Service) attacks,
it has become common to install a Firewall to be notified of
hacking attempts. Though Firewall technology is fundamentally
sound, many Firewalls incorrectly report hacking when no
hacking is actually taking place.
Before you submit a "Hacking"
alert, ask the following questions:
- Was the attack repetitive in every respect?
- Was it on a nonstandard (80 or 120 are considered standard)TCP
- Did the attacker's IP address originate from SnowCrest?
- Do you have substantial evidence to support the belief that
the attack was malicious in nature (Firewall logs alone do
NOT provide substantial evidence of motive)
If you have answered "yes" to every one of the above
questions, please submit your firewall or router logs and we
will analyze them for possibility of hacking. If any one of
these questions are in doubt, we suggest that you fine tune
your firewall or router security to allow for normal types of
packets and ports that occur everyday on the Internet. If you
are not sure how to configure your router or firewall, please
consult your manufacturer's manual or read an online tutorial.
If you would like to contact us with information about a possible
hacking attempt on your system, please use the email address
Please note: Due to the nature
of hacking attempts, the above guidelines MUST be met in order
for us to consider your email.