1.   In Microsoft Word documents, the default character style is "normal".

 True.
 False.  

2.   Paragraph styles control... (false text alignment).

 tab stops.
line spacing.
all of the above.

3.   To apply a particular character style, one could...

 select the style command from the format menu.
 use the style list on the formatting toolbar.
 A & B only.
select "character style" from the insert menu

4.  Once a style is established, it cannot be modified.

 True.
 False.  

5. Which of the following is not possible?

 Deleting a section break without impacting section formatting.
 Changing the type of section break once it has been inserted into a document.
 Insertion of multiple types of section breaks within a single document
All of the above are possible.

6.   When you delete a section break from a Word document...

 you also delete section formatting for the text above it.
 you also delete section formatting for the text below it.
 section formatting returns to default style.
section formatting remains unchanged.

7.   In order to insert a picture into a Word document, you MUST...

 format picture to desired size before inserting.
 set page orientation to landscape.
 have destination document open in active window
 specify the file location of the picture you wish to insert.

8.   Which view must you use when working with master documents and subdocuments?

 Normal.
 Print layout.
 Outline.
 B or C only.

9.   When creating a master document in Outline view, you MUST...

 assign a heading style to each heading.
 press enter after typing each heading.
 assign outline levels to each subdocument.
 A & B only.

10.   After creating and saving a template in Word, it will AUTOMATICALLY...

appear as an icon which can be selected for creation from the "new" option on the file menu.
be stored exclusively in the templates folder.
adopt the file extension *.tmp.
All of the above.