1. Scan disk performs all of the following procedures, except?

 To check your hard disk for logical and physical errors.
 To check your hard disk for viruses.
 To check your file allocations table on your hard disk.
 To check the sectors on your hard disk.

2. How does one change the capacity of the recycle bin?

 Right click recycle bin, then click properties, drag the slider to increase or decrease the amount of disk space that is reserved for storing files
Open My Computer, choose the systems file, scroll to the recycle bin, and delete all unwanted material.
Right click recycle bin, choose empty recycle bin.
All of the above

3. You can use what to rearrange files and unused space on your hard disk so that programs run faster.

 The disk defragmenter.
 Scan disk
Hyperlinks
Windows Troubleshooter

4.  Which of the following best fits Windows Update's main purpose?

 Used to Scan your system for errors.
 Used to update the system files on your computer with the most recent version.
 Generates a list of files that can be updated.
 Installs required software or controls.

5. What is the order of operations available to create a startup disk?

 Open the Add/Remove Program Properties in the control panel, click the startup disk tab and then click create disk, follow instructions.
 Open My Computer, choose Add/Remove Program Properties in the control panel, click the startup disk tab and then click create disk, follow instructions.
 Choose start, choose programs, open Outlook, select Add/Remove Program Properties in the control panel, click the startup disk and then click create disk, follow instructions.
 Choose start, choose settings, select control panel, click the startup disk and then click create

6. Briefcase does which of the following to your files?

 Updates them
 Stores them.
 Keeps them confidential.
 None of the above.

7. The built-in tools available on  hard drive properties keep your computer performing at its best in all of the following ways, except?

 Making your programs run faster.
 Check your hard disk for problems.
 Freeing up hard disk space.
 Checking for viruses.

8. System Restore does not do which of the following?

 Roll back your computer to a stable state.
 Stores one month worth of changes.
 Restores without losing your personal files.
Ensures all restorations are reversible files.

9.   While Troubleshooting Startup you encounter a procedure to shutdown the computer, what should you do with the troubleshooting directions?

 Print a copy of the directions before you shutdown.
 Call a computer technician
 Nothing and hope it starts to work again.
 perform the procedure on another computer.

10. Disk cleanup searches your hard disk and then make a list of the files you can safely delete, which includes all of the following, except?

Temporary files
Temporary internet files.
Unnecessary program files.
Unnecessary document files